@DinaL1759 

Hi,

As of December 1st, 2018, NordVPN discontinued support for common VPN protocols L2TP/IPsec and PPTP. As a result – for the time being – most home routers are no longer compatible with NordVPN unless running third-party or custom firmware that is not designed by the router manufacturers, which NordVPN has specifically identified as compatible. For more information regarding this topic, please see their official statement here.

If you visit NordVPN's webpage for "Not supported routers" here, you will find a substantially sizable list of some of the biggest names in the home networking field. Interestingly enough, NordVPN decided to leave Netgear off of this "Not supported" list, and instead have a separate page here for "Netgear setup", in which they clearly state Netgear routers are also not supported (unless using non-Netgear, third-party firmware that NordVPN specified as compatible). 

Please bear in mind the L2TP and PPTP dialing modes on the Archer C2300 only ever supported unencrypted connections. This dialing mode is sometimes used for specific ISPs with particular application requirements; however setting up a private VPN server that accepts unencrypted data is extremely rare. These WAN/Internet dialing methods were not intentionally or specifically designed by TP-Link with the intent for NordVPN compatibility; however, due to NordVPN's previous support for such dialing methods, users found a way to make the connection work. Unfortunately, we have no control over whether NordVPN decides to stop supporting specific protocols.

We hope you'll continue to consider our great WiFi routers for use in your home network. We understand the importance of privacy and the rising interest in VPN connectivity for customers and we have plans to introduce new VPN Client features for some router models; however we can't provide specific details at this time. Please stay tuned!

With regards to your concerns about your remaining subscription, we suggest contacting NordVPN for more information.

Thank you,

Ryan | TP-Link Support