5ghz suddenly stopped working on Archer C7

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5ghz suddenly stopped working on Archer C7

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5ghz suddenly stopped working on Archer C7
5ghz suddenly stopped working on Archer C7
2020-04-12 08:45:09
Model: Archer C7  
Hardware Version: V4
Firmware Version: 1.0.8 Build 20190411 rel.65590(5553)

The 5ghz band on my Archer c7 suddenly stopped working. It was working fine for ever and suddenly it stopped working. The LED indicator on the router is not lit up for 5ghz band as well. The error says "The 5GHz network is unavailable due to restrictions in your region/country." But I am sure that isn't the case as it was working fine till yesterday night. Performed the following activities:

  1. Factory reset the router and setup the wifi again - No use. 5ghz band didnt show up
  2. Upgraded the firmware to the latest available version - No use. 5ghz band didnt show up.

 

I have set my wireless mode as 802.11 b/g/n mixed. Any help will be greatly appreciated.  

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#1
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3 Reply
Re:5ghz suddenly stopped working on Archer C7
2020-04-12 11:32:45
Not sure why thayt would happen. Different countries use different channels so I would try setting it to a specific channel instead of using auto for the 5GHz WIFI.
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#2
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Re:5ghz suddenly stopped working on Archer C7
2020-04-13 21:17:35 - last edited 2020-04-14 16:47:27

@Rajeshv84 

 

If resetting, reupload the firmware or changing channels does not help then I would recommend contacting our support. The router may be malfunctioned.

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#3
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Re:5ghz suddenly stopped working on Archer C7
2020-04-14 06:15:41

@Tony thanks. Seems to be the case as i tried different channels as well. I will contact support. 

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#4
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