Archer T3U Plus AC1300 causes keyboard and mouse to freeze

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Archer T3U Plus AC1300 causes keyboard and mouse to freeze

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Archer T3U Plus AC1300 causes keyboard and mouse to freeze
Archer T3U Plus AC1300 causes keyboard and mouse to freeze
2021-07-19 09:28:30
Model: Archer T3U  
Hardware Version: V1
Firmware Version:

Hello there,

I am using this wifi adapter which works quite well on Windows 10 (64). However, if I download stuff, after a few minutes, my mouse and keyboard just freeze. However, those devices are wired. I can see the computer is not frozen, it continues working but I can't use my keyboard or mouse anymore. I have to switch off and restart my computer everytime. It seems if I use the internet lightly, everything works fine but as soon as I download something, the freeze happen.

Could anyone give me some clues ?

Thank you !

 

The driver I use: 1030.29.618.2019

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Re:Archer T3U Plus AC1300 causes keyboard and mouse to freeze
2021-07-20 09:47:07 - last edited 2021-07-20 09:48:09

@Rifain Hello, 

 

Sorry for the delay, it is recommend to try a different USB port for the adapter and also disable other wireless adapter if there is any. 

Here is a newer chipset driver for Archer T3U /T3U Plus, please give it a try and issue will be gone or not. 
https://static.tp-link.com/beta/2021/202101/20210108/RTLWlanU_WindowsDriver_1030.41.0514.2020_Drv_3.00.0036(26078).zip

 

After keyboard/Bluetooth freeze,  please help collect the dump file on computer and share with us:https://www.tp-link.com/support/faq/1080/

Check the motherboard of your computer and share a photo as well: https://www.tp-link.com/support/faq/2722/

May I know if you unplug T3U and use a different adapter, is there any issue? 

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