New router dropping connections after day 2. AX-6600

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

New router dropping connections after day 2. AX-6600

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
New router dropping connections after day 2. AX-6600
New router dropping connections after day 2. AX-6600
2021-11-07 08:31:20

This is actually my 4 router with the same problem.

 

I have spent days and tons of hours on support. After I install a new router everything is fine until the next morning. Connections drop on every device in the house, from PCs, iPads, iPhones to Rokus. Sometimes only one channel drops. It last until you power off the Spectrum modem and AX6600 & reconnect devices. One tech stated I had a duplicate IP address and it was a network issue and not the router. ???  The router IS the network, no?  I have a Spectrum modem(no wifi), router, and devices. I also noticed that I am having to authenticate myself almost every time, like with Amazon and not like when I use to just login. Here is the latest log from the AX6600.  Any help would be great!  Thanks!

 

 

File:
syslog-2021-11-07.logDownload
  0      
  0      
#1
Options
1 Reply
Re:New router dropping connections after day 2. AX-6600
2021-11-08 02:48:17

@Smokey8374 

 

Just to be sure, is the LED on the AX6600 router solid red or blue when you lose internet access on the client devices?

 

Have you ever tested the internet connection on the Spectrum modem by connecting a computer directly to the modem with an Ethernet cable and testing for hours or a day? This would tell you if the Spectrum modem does provide you with a stable connection or not, as you have the same issue with 4 routers now. BTW, are all the 4 routers the same model Archer AX6600?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options