Home Network Community > All Threads > AX1500 drops WiFi every 30-40 minutes
< All Threads

AX1500 drops WiFi every 30-40 minutes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AX1500 drops WiFi every 30-40 minutes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX1500 drops WiFi every 30-40 minutes
AX1500 drops WiFi every 30-40 minutes
2022-01-08 19:02:09
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.2.1 Build 20210513vRel. 79808

I set up and used the AX1500 router with Century Link DSL for 6 months without a problem. I have not changed, added or updated anything. On 01/06/2022 the WiFi wasn't working and the 4th light from left was orange. Pressing reset button didn't work, but powering off the unit and WiFi came back on. Since then, roughly every 30-40 minutes the WiFi goes off. I have to power off the router or can reboot it with the Tether app. I have been working on a laptop with ethernet connected and haven't had any issues, when the WiFi on the router went off. Centurylink reports no issues with internet service. Firmware on router is up to date. Any ideas? Thanks.

  0      
 
  0      
 
#1
Options
1 Reply
Re:AX1500 drops WiFi every 30-40 minutes
2022-01-10 08:00:25

@krhankins 

 

Can you confirm which LED light goes off when the internet is not available? As we can confirm, the fourth LED from left to right (starts from the PWR LED) should be the Internet one, if it is amber, that means the router gets disconnected from the modem or internet, in other words, there is no internet at all on the router, so the laptop should not be able to get the internet when it is connected to the router with LAN cable.

 

Can you confirm again what is the WAN connection type on the AX1500, and was there still a WAN IP address when the internet light is amber? Who is your ISP? Please go through the troubleshooting suggestions to locate the issue and get back with the necessary information for follow-up.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 665

Replies: 1

Related Articles
Wi-Fi drops out for a few seconds every 30 minutes precisely
561 3
Internet light turns red every 30 or so minutes.
3208 0
Ax1500 drops signal out of the box!!!!!!!!
1770 0
TL-WR940N Needs rebooting every 30 minutes or it stops responding
357 0
Windows Media Player losing connection to AC2300 Media Server every 30 minutes
686 0
Ax1500 one mesh
12210 1
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.