@Solla-topee 

Solla-topee wrote

Hello  @vlotfi 

If T5E could get 200Mbps speed test, that should be fine for video call, but video call/ TV live stream has high requirement for network delay or lag. 

• Try a different Wi-Fi channel and lower channel width on the router. 

 

How do I change the channel?  The adapter is connected to the router via the 5 ghz band.  Using the 2.4 ghz band produced the same result.

 

Scan nearby wireless channels using software like inSSIDer or WiFi Analyzer, and select a less-crowded Wi-Fi channel on the router.

Use lower channel width 2.4Ghz -> 20Mh, 5Ghz -> 40Mhz to reduce interference.

• Close unnecessary Apps on computer when use Zoom app

 

There were no other apps running while using Zoom.

 

If put Dell/ HP laptop to the same location of computer using Archer T5E, same distance from router, and take video call through Zoom, is there any freeze issue? 

 

No issues with either Dell or HP laptop.  They were situated right next to the PC - same location, same 5 ghz band.

 

Can I know the model of router, does computer connect to router or extender, is it mesh network>  Can I have a photo of motherboard information of computer

How to check driver version of TP-Link adapters and system information of your computer?

 

The router is AC1750 - Archer A7.  There is a wi-fi extender in the house but it is in the kitchen, 30 feet away from the PC.  The PC is much closer to the router and is not using the extender.  I cannot take a photo of the motherboard.  But the specs are:

 

MB Gigabyte X570 AORUS Elite

Storage - WD 1TB 3D NAND M.2 SSD

RAM - Corsair 8 GB

CPU - AMD Ryzen 3 1200

 

I do not think the issue is the computer or the mother board.  The problem is the TP-Link wifi adapter.