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Stopped working with modem

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Stopped working with modem

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KateG

2022-03-31 06:30:21 - last edited 2022-03-31 11:05:01

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Stopped working with modem

2022-03-31 06:30:21 - last edited 2022-03-31 11:05:01

Model: Archer C7

Hardware Version:

Firmware Version: AC

My AC1750 TP-Link router stopped working today.

have rebooted modem and router

Router just sits with power light and little space ship light on. That's it

no WiFi available on any devices

Had to put in model but my model AC1750 wasn't in list above?

so confused

1 Reply

Kevin_Z

2022-04-02 07:13:14

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Re:Stopped working with modem

2022-04-02 07:13:14

@KateG

Please check on its bottom label, is it labeled Model No. Archer C7 or A7?

When did you purchase it? Try to reset the router to factory defaults, then check again if the LEDs will light up properly. If still no luck, I would recommend reaching out to tech support to be advised further:

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

KateG

2022-03-31 06:30:21 - last edited 2022-03-31 11:05:01

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