Deco device not showing on deco app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco device not showing on deco app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco device not showing on deco app
Deco device not showing on deco app
2022-06-04 06:32:58 - last edited 2022-06-06 05:47:53
Tags: #Let's Begin
Model: Deco M4  
Hardware Version:
Firmware Version:

I have successfully created the main deco network and when I check on the WiFi settings of the network, it shows that it's connected to a TP-Link account but I only have 1 TP-Link account and the app isn't showing my device and only shows the "Let's Begin" screen. The WiFi network already works and I'm currently using it but I'd like to connect my extenders to the main deco network and can't do so since it asks that you set up a deco device before connecting the extenders. Does anyone know how to fix this?

  4      
  4      
#1
Options
1 Reply
Re:Deco device not showing on deco app
2022-06-06 05:46:33

  @GeeJ 

Hi, welcome to the community.

Please have a look at this link and case 3 here would be helpful.:

How to delete a network on the Deco APP

--------------------------

Deco X50-PoE is ready for your advice. If you are interested, please help us complete the following survey.

Deco X50-POE Survey

 

  0  
  0  
#2
Options

Information

Helpful: 4

Views: 837

Replies: 1

Tags

Let's Begin
Related Articles