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RE220 issues

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RE220 issues

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RE220 issues
RE220 issues
2022-11-17 16:57:29 - last edited 2024-07-11 20:46:21
Tags: #OneMesh
Model: RE220  
Hardware Version:
Firmware Version: 1.03 Build 210608 Rel.32729n

Hello,

Bought an RE220 last week, installed it and worked fine for a week. One morning the 5Ghz band was inactive on its own, SSID visible in clients but cannot connect and its LED light off. I deactivated the 5Ghz band an reactivated it and seemed like it works. The same day in the evening both bands struggle to relay good connection either in speed or ping or their stability (no condition changed, same locations same everything as the previous week). I reset the device and after that it worked fine for a day, now it just did the same thing, I reset it and it works now but it's not practical to reset the device every time this happens. Is there a permanent solution?

Thanks in advance.

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3 Reply
Re:RE220 issues
2022-11-18 18:10:34 - last edited 2024-07-11 20:46:28

  @The0glitter 

If the drop-off is only happening during the peak internet traffic hours, it could be that the connection between the router and range extender is being subjected to additional interference from other devices, appliances, or neighboring networks. I would try and move the RE far closer to the Router to see if the behavior persists.

 

The RE220 also has a Power Scheduling Feature built into the extender. You could use this to either restart the RE on specific days or each night; that way it is not something you will ever have to actively think about.

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells
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#2
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Re:RE220 issues
2022-11-19 13:18:25

  @Riley_S I will try to activate the automatic reset during the night and see how it behaves after that. Currently I deactivated the 2.4GHz altogether, seems like there are no problems last two days, I'll report back if things are wrongs, otherwise I'm good now

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#3
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Re:RE220 issues
2022-11-21 19:09:00 - last edited 2024-07-02 00:44:54

  @The0glitter,

The first setting I would check is to make sure that you do not have high-speed mode enabled. This function of your RE will reconfigure your connection to attempt a higher-bandwidth connection than its default configuration. If this setting is turned off, and the SSIDs are not set to be hidden, I would recommend factory resetting your device and configuring the RE again.

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells
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Replies: 3

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