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Deco X90 reset itself to default settings - how could that happen?

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Deco X90 reset itself to default settings - how could that happen?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X90 reset itself to default settings - how could that happen?
Deco X90 reset itself to default settings - how could that happen?
2023-01-23 11:25:06
Model: Deco X90  
Hardware Version:
Firmware Version:

Returned home to find my main Deco X90 node attached to my NBN modem had reset itself to its default settings.

 

How on earth could that happen?

 

I presume I now have to set it up again from scratch, then reset and add the two other X90 units to it, then reconnect all my smart home devices to the network again?

 

Going forward, I'm really concerned about its reliability.

 

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2 Reply
Re:Deco X90 reset itself to default settings - how could that happen?
2023-01-29 10:59:52 - last edited 2023-01-29 11:00:55

  @Platypus Hi, welcome to the community.

Did the same issue happen again in the last few days? I wonder whether it was removed by mistake.

Wait for your reply.

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#2
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Re:Deco X90 reset itself to default settings - how could that happen?
2023-01-29 11:34:48

  @David-TP     No it did not happen again. And no, it was not removed by mistake. 

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Replies: 2

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