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Extremely slow wifi

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Extremely slow wifi

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Extremely slow wifi
Extremely slow wifi
2023-03-27 18:10:17
Model: Deco X55  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20221102 Rel. 66085

I’m having issues with my mesh network providing very slow wifi connections.  As of the last Speedtest, I’m showing, Download: 145 Mbps and Upload: 142 Mbps.  Oddly, within the Deco app, it’s show Download: 3K bps and Upload: 10Kbps

MY ISP, AT&T, router is showing for wifi, Download: 419 Mbpsand Upload: 538 Mbps.  

 

I’m not sure if I need to adjust a setting or something, but this has become problematic. I can't figure out the problem and need assistance.

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#1
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3 Reply
Re:Extremely slow wifi
2023-03-28 03:53:48

  @one9ooh6 

Thanks for the feedback.

I think we could skip the speed on the Deco APP first since it displays the real-time LAN speed, not the internet download speed.

 

When the speed was "Download: 145 Mbps and Upload: 142 Mbps", are you connected to the main Deco X50, via 5ghz?

And "Download: 419 Mbpsand Upload: 538 Mbps" is the wireless speed from main ATT router, right?

 

It is suggested to check QoS settings first to mkae sure it is disabled or set the bandwidth a little more higher, like  1000 m/s download/upload.

Then please also turn off UPNP under Deco APP>More>Advanced>NAT forwarding.

Troubleshooting: Slow Internet Speed with Deco Devices

 

Best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#2
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Re:Extremely slow wifi
2023-03-28 11:38:47

  @David-TP 

 

I don't see a QOS option or Deco APP>More>Advanced>NAT forwarding in the Deco App, I'm using.  

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#3
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Re:Extremely slow wifi
2023-03-28 11:39:27

  @David-TP 

 

When the speed was "Download: 145 Mbps and Upload: 142 Mbps", are you connected to the main Deco X50, via 5ghz? Yes

And "Download: 419 Mbpsand Upload: 538 Mbps" is the wireless speed from main ATT router, right? Yes

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#4
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Replies: 3

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