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HS110 Smart Plug reconnects to Deco's main network instead of IoT

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HS110 Smart Plug reconnects to Deco's main network instead of IoT

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS110 Smart Plug reconnects to Deco's main network instead of IoT
HS110 Smart Plug reconnects to Deco's main network instead of IoT
2023-06-15 22:11:27 - last edited 2023-08-11 19:58:54
Tags: #IoT
Model: Deco X55  
Hardware Version:
Firmware Version: 1.2.5

Smart Plug (HS110) connects to the Deco's IoT network but then is "moved" to the main network for some reason.

 

I've tried factory resetting the plug, blocking & removing it from client list but the same thing happens.

 

Has anyone encountered this issue before ?

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#1
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3 Reply
Re:Smart Plug reconnects to Deco's main network
2023-06-16 03:51:26

  @Marc779 

Hi, did you use the same SSID and password for the main network and IOT network?

Could you please help me test whether other smart home devices have the same issue?

And please also refer to this link to help me submit the APP log:

How to submit Deco APP log

 

Wait for your reply.

best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Smart Plug reconnects to Deco's main network
2023-06-16 12:23:23 - last edited 2023-06-16 13:35:41

  @David-TP Nope, different SSIDs.

 

Tried with a camera and it's only displayed under IoT > Clients.

 

It might be just an issue in the app, with how the network's client list is displayed since I never selected the non-IoT network when configuring the smart plug.

 

Update: Logs sent.

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#3
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Re:Smart Plug reconnects to Deco's main network
2023-07-18 13:41:00 - last edited 2023-07-18 14:37:49

Found the bug.

 

When the app requests which wifi network should the smart plug connect to, even if I select network_iot, it will request iOS for the non-iot ssid.

 

I've tried hiding the main network but the connection process won't finish (probably because it tries to connect to the main network).

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Replies: 3

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