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Can’t enable QoS in Deco app

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Can’t enable QoS in Deco app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

VJTing

2023-07-20 07:02:59 - last edited 2023-07-25 06:43:43

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Registered: 2023-07-20

Can’t enable QoS in Deco app

2023-07-20 07:02:59 - last edited 2023-07-25 06:43:43

Tags: #Firmware Update #Bandwidth Control/QoS

Model: Deco X50

Hardware Version: V1

Firmware Version: 1.1.0 Bui;d 20230522 Rel 68968

I could not enable QoS in the Deco app. It returns an error when I toggle the switch as shown below. My network consists of 3 m4 decos as satellite and 1 x50 as main deco. I already deleted the app and reinstalled it. I also did a reboot on both the deco network and my phone where the deco app is installed

9e7b0fec029b4e54bbf2a37e2663fd9d

1 Accepted Solution

VJTing

LV1

2023-07-20 23:23:53 - last edited 2023-07-25 06:43:43

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Registered: 2023-07-20

Re:Can’t enable QoS in Deco app-Solution

2023-07-20 23:23:53 - last edited 2023-07-25 06:43:43

Hi @Carl,

After 2 days, the QoS was successfully enabled in the Deco app without any actions done on my part. I am not sure what triggered that error but it's worth noting at your end. Thank you for the reply.

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Carl

2023-07-20 16:03:11

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Registered: 2018-11-01

Re:Can’t enable QoS in Deco app

2023-07-20 16:03:11

@VJTing

Can you please confrim what region you are from. Your post on our admin side shows PH for the Philipines but i want to make sure. This particular community is Regionally based for the US only. This could be a regional Firmware concern so I need to know that before i can give you a suitable next action

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VJTing

LV1

2023-07-20 23:23:53 - last edited 2023-07-25 06:43:43

Posts: 2

Helpful: 0

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Registered: 2023-07-20

Re:Can’t enable QoS in Deco app-Solution

2023-07-20 23:23:53 - last edited 2023-07-25 06:43:43

Hi @Carl,

After 2 days, the QoS was successfully enabled in the Deco app without any actions done on my part. I am not sure what triggered that error but it's worth noting at your end. Thank you for the reply.

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Can’t enable QoS in Deco app

Can’t enable QoS in Deco app

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