Deco XE75 Solid Yellow and Wont Reset

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Deco XE75 Solid Yellow and Wont Reset

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco XE75 Solid Yellow and Wont Reset
Deco XE75 Solid Yellow and Wont Reset
2023-08-11 12:58:47
Model: Deco XE75  
Hardware Version:
Firmware Version:

I have 5 Deco XE75s.  Recently the main one got replaced under waranty.  Since then I have had to reset all of the others to get them to reconnect.  I was able to sucessfully reset and reconnect all but one of them.  This one stays solid yellow no matter what.  If i push and hold the reset button nothing changes.  I held it for one min and got it to flash purple for a second but then went right back solid yellow.  Its been on and plugged in for 3 days solid yellow.  It is wired for backhaul if that matters.  Is this one dead too or is there something else i need to do to get it to reset??  Thanks for any help!

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Re:Deco XE75 Solid Yellow and Wont Reset
2023-08-14 02:05:57

  @jonathjon 

Hi, welcome to the community.

I think this Deco is very likely broken and you could reach out to technical support for a warranty request.

Thank you very much.

Best regards.

 

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