Hey @Tdebrun,

A Few Questions to help understand where you are in the process:

• Do you have any other devices that you have successfully connected to the Range Extender?
• Are you connecting to the Range Extender for the initial setup, or to connect a device for normal use?
• Did you give the Range Extender's network the same name as your regular home network?

Try setting up a different device to connect to the Range Extender first, otherwise, you may consider resettting and reconfiguring the extender - it is possible that the extender and router did not properly communicate their settings in the first place.

(IP Settings relate to the addresses that your network gives your devices, normally in the form 192.168.XXX.XXX. These addresses are managed by the router and work to direct traffic throughout the network. Much like how the postal service uses house addresses to direct mail and forward mail to other homes)

Both devices do provide addresses: with the router providing the overall address, and the RE providing something similar to an apartment number; however, it is more likely that the cause is from the handshake between your device and Range Extender)

If you are trying the initial setup, I would recommend trying another connection/setup method such as WPS or a Wired Configuration through the WebUI