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I have 4 x55 for my mesh network. The main one died. Won't connect to the Internet. So I reset all of them and used a different unit to add the main and the other two work fine
When I set up the old main (after a hard reset) it kills the network. Bought in December 2022. How do I submit a warranty claim?
Hi, Can I have more details about the problematic old main Deco? Did it fail to be added as a satellite Deco as well?
After the factory reset, will it go back to blinking blue?
Have you tried to run a firmware recovery on this single unit:
How to use firmware recovery if the Deco become brick
As for the warranty claim, please refer to the instructions here:
https://www.tp-link.com/us/support/contact-technical-support/#Warranty-Support
Thank you very much and best regards.
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