After firmware update and reset, 2 devices can only connect to guest networks
Was having trouble with router wifi dropping signal then reconnecting, Did a reboot and that did not fix the issue. Then, updated the firmware. Did not fix it, did a reset and that did not fix it. I have 2 devices one iOS mobile i8 PRO and another an HP laptop that never had trouble connecting to the regular 5G or 2.4GHz networks and now they will show connected but no internet connection for the regular networks but will connect to the guest networks and show internet connectivity.
I have had 2 hour+ long support sessions to no avail. I have asked what the difference is between these 2 networks (channel width, channels used etc) but nobody can help. I was hoping to figure out the difference and make whatever changes necessary to see if that works but the interface does not show channel width or channel info for the guest networks so I need your help and any ideas please.
The reset was a 'reset' and not a factor reset as I did not need to connect a device directly to the router to get started again. Maybe a full factory reset will fix this?