Not able to connect to internet using PPPoE after firmware update

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Not able to connect to internet using PPPoE after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not able to connect to internet using PPPoE after firmware update
Not able to connect to internet using PPPoE after firmware update
2024-01-05 13:09:19
Model: Archer AX73  
Hardware Version: V1
Firmware Version: 1.3.5 Build 20230922 rel. 71211(5553)

Hello,

I updated to 1.3.5 Build 20230922 rel. 71211(5553) and after that not able to connect to internet using PPPoE connection. In between I have a ONU from syrotech. I am directly able to connect to ONU but router is showing no internet connection.

 

One weird thing when I run router in access point mode then it works fine, but not working in main router mode!!

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Re:Not able to connect to internet using PPPoE after firmware update
2024-01-08 09:06:06

  @mehulparmar31 

 

Hi, is your ONU from syrotech a modem and router combined? and when you connect a computer to the ONU directly, do you need to configure PPPoE on the computer to get internet access? If not, the router should not use PPPoE either, instead, the router WAN connection type should be Dynamic IP.

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