Accesing Seperate networks via the app

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Accesing Seperate networks via the app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Accesing Seperate networks via the app
Accesing Seperate networks via the app
2024-02-14 12:02:40 - last edited 2024-02-14 14:26:04
Model: Deco X55  
Hardware Version:
Firmware Version: 1.2.5 Build 20231225 Rel. 53041

I recently setup up a couple of mesh networks.  All are functioning well.  My issue is while using the deco app, I only see the first network I set up a couple of weeks ago.  I created the other separate network by hitting the + at the top right in the app.  All went well and I could access it via the app.  Now I'm not local to the network and I only see the first one.  They are independent of each other but I would assume I can still manage both from my device.  I'm guessing I'm missing something in the app as I'm new to the product.

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Re:Accesing Seperate networks via the app
2024-02-18 03:22:21

  @SHUGHES 

Hi, Thanks for the feedback.

You could manage different networks under the same email ID on the Deco APP.

Are you able to get the MAC address of the main Deco from the other Deco Mesh network which is no longer on the Deco APP?

If yes, you could leave me a message with this MAC address.

Best regards.

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