Deco M9 Plus Mesh Drops Connection

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Deco M9 Plus Mesh Drops Connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M9 Plus Mesh Drops Connection
Deco M9 Plus Mesh Drops Connection
2024-05-15 16:17:18
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.6.3

I have a smallish, 2 store home. The Spectrum cable connection is in my upstairs office to an M9 Plus as the main gateway directly connected to the cable. I have 2 M9 Plus downstairs at opposite ends of the house. Downstairs is < 50' from main gateway M9. The 2 downstairs M9 are < 50' apart. I'm running 2.4 and 5 GHz.

 

At times, my wife's laptop (Mac) will have the connection dropped. If I scan the network, it re-appears. She walks around downstairs with her laptop and leaves it on most of the time, even when in SLEEP mode. My work office upstairs has a Windows and Mac connected to the WiFi and never does this.

 

Suggestions for how to preven the IP signal from being dropped?

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