AX5400 continuous startup cycling

AX5400 continuous startup cycling

AX5400 continuous startup cycling
AX5400 continuous startup cycling
2024-10-14 17:38:41 - last edited 2024-10-14 17:54:46
Model: Archer AX73  
Hardware Version:
Firmware Version:

My AX5400 has worked fine for about 3 months and now it has suddenly started to just continuously cycle through the start up process.  The lights on the front come on momentarily and then the go off and the power light flashes.  After the power light flashes for about 30 seconds, it goes off for a few seconds and the process starts again.

 

Nothing happens when I try to do a reset using the button on the back of the unit.

 

Also, I found that it is broadcasting a SSID TP-Link_CFxx which does not match the SSID on the bottom of the device or what I had set up.

  0      
  0      
#1
Options
1 Reply
Re:AX5400 continuous startup cycling
2024-10-16 23:02:49

Hi @adwarren1970,

 

Welcome to the community!

 

Were there any changes to your network environment prior to this behavior manifesting?
 

Are all of the Deco nodes affected, or just one?


If just one, have you tried swapping it for one of the satellite nodes?

 

If you haven't already, can you try changing the port to which the Ethernet cable is connected on the Deco?

 

If the behavior persists despite the above steps and the Deco remains unresponsive to factory reset (be sure you hold the reset button for 1 second while the device is powered on), then I suggest getting in touch with our support team directly to perform diagnostics and potentially determine warranty eligibility for your Mesh System. If you live in the United States, you can use the phone number, email, or live chat options here.

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 260

Replies: 1

Related Articles
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links