Deco m9 plus v2 not upgrading their firmware

Deco m9 plus v2 not upgrading their firmware

Deco m9 plus v2 not upgrading their firmware
Deco m9 plus v2 not upgrading their firmware
2024-10-27 21:14:42
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.12 Build 2019104 Rel. 42025

Hello

I have reccently added 2 new Deco m9  plus to my mesh of 3 deco M9 plus

The 3 former ones are v1 and their Firmware  is1.6.4, and gets upgraded thru the app when there are new releases

 

The 2 new ones are v2 and I cannot get their firmware changed from 1.2.12 Build 2019104 Rel. 42025

 

I tried : 

-from the deco App - It says up to date

-from the M9 utility program, it says "Could not find the main deco..."

I then tried using one of the 2 new V2 as a main deco, recreating a network and I have the exact same result

 

I tried removing forewalls, .... (all what TPLink advises when the message could not find.... comes out, but no success.

 

As a consequence,

-I see no device copnnected to the new deco (v2) in the deco App, no IP address for the new decos (v2).

-even if connected via ethernet backhaul, the 2 new deco show WIFI

...and it does not seem those 2 new deco increase my mesh

 

Could someone help me?

I have posted the question to TP Link support but I have received no answer

 

 

 

Thank you

  1      
  1      
#1
Options

Information

Helpful: 1

Views: 187

Replies: 0

Related Articles
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links