Product and Servive Failure
Product and Servive Failure
After over 40 minutes on the phone with a tech who could not get past having me run an Ookla speed test, which I could not do because the network was failing, I was told there would be follow up via email. Even though I stated several times that the units were falling in and out there was no help suggested. The follow up was simply a further request to conduct a speed test. This was followed by 24 hours of email silence and what I just received was a request to tell them the color of the lights on my units.
Given the lack of timely meaningful response-I have purchased a new mesh system from Asus and it runs even better than the Deco ever did.
