Forums/
Tapo Smart Cameras
2023-10-05 17:01:44
Hey @Otrip, Thanks for reaching out with this, and I have already brought this to our team. Does this happen each time the camera is disconnected in this way, or does it seem to only happen...
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Forums/
Kasa Smart Switches
2023-10-05 16:38:09
@Big_W, Yes, that prompt for the temporary network is a requirement for the setup - otherwise, you have to go to your phone settings and connect to the Wi-Fi network being broadcast by the Smart Plug...
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Forums/
Deco
2023-10-05 16:16:00
Hey @IntheD, First, I would verify that devices are in fact offline, by checking their connection in the client list. It is possible that wired connections passing through a network switch will not...
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Forums/
Kasa Smart Plugs
2023-10-05 16:08:57
Hey @ds2023, In general, you will only find plugs of that capacity for outdoor use. For Tapo and Kasa, our outdoor smart plugs all can only support a maximum of 15A. I would also recommend purchasing...
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Forums/
Deco
2023-10-05 15:58:44
@Madger, Does your modem also provide a wi-fi signal? If so there are a few changes that need to be made so that the 'router' portion of your gateway is disabled. What modem or gateway are you...
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Forums/
Tapo Smart Cameras
2023-10-04 23:28:25
@JasonAS, Thanks for all the additional information, I have brought this to our team to take a look at. What model of phone are you seeing the behavior with, and what is the OS version of the device?...
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