Forums/
Kasa Smart Switches
2022-11-15 19:53:24
@dafish, Everything in our Internal Documents indicates that when the light is on and cannot be controlled by the device, there is a problem somewhere in the wiring of the switches. Since it ended up...
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Forums/
Kasa Smart Plugs
2022-11-15 19:42:15
@SBM1950, If you only perform a soft reset of the device, hold the button for 5 Seconds, compared to the 10 seconds needed for a factory reset, the network settings on the device will be reset and...
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Forums/
Deco
2022-11-15 19:37:07
@Spottedmahn, If I am not mistaken, overall traffic reports and statistics can be seen in the monthly report from the deco app. The new deco app appears to include this section for data usage...
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Forums/
Kasa Smart Plugs
2022-11-15 19:32:29
@Snort, We are not sure what devices may be updated to support the new protocol, but I would assume that the older versions of devices would be unlikely to receive the capability through a firmware...
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Forums/
Kasa Smart Switches
2022-11-15 19:19:52
@rmhart @dafish @DEcosse, To give an update to everyone, I have passed all this feedback to our team to see if they can reproduce the behavior; but I would like to gather a bit more information for...
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Forums/
Kasa Smart Plugs
2022-11-15 17:52:12
@dafish, I can't find any information specifically on the communication techniques of the devices. However, I would assume that the devices wait for a push update, as polling is usually reserved for...
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