Update - Spectrum sent me a list of approved routers, and tp-link is not on the list. I didn't realize that was actually a thing, but the service tech and their customer service department have both...

Edit - Per spectrum, these routers aren't going to work on their network. I wish that was the first answer I got. They have an approved hardware list, and these are not on it. Okay, so Friday I...

Thanks, but never mind. I think I have the whole thing screwed up.

Edit - Per spectrum, these routers aren't going to work on their network. I wish that was the first answer I got. They have an approved hardware list, and these are not on it. I'm sure I completely...