Forums/
Kasa Smart Switches
2021-11-18 00:35:00
@Astone595 Unfortunately no. TP-Link can only process refunds in very specific circumstances. Those typically include the item having to be purchased directly from us. You see our retailers maintain...
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Forums/
Wi-Fi Routers
2021-11-18 00:24:29
@Miller79 Unfortunately for routers that feature HomeCare and HomeSheild that will not be a feature that will be added. Routers generally will only have one feature that address the particular...
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Forums/
Kasa Smart Plugs
2021-11-18 00:22:08
@DavidPMan The Firmware is the software that runs the light strip. To find the current version you need to open the Kasa App tap on the the device from the list and then tap on the settings cog in...
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Forums/
Feature Request
2021-11-18 00:10:04
@DeanGibson Hello Dean, As you can imagie such a request would and is very low in priority. How the scenes are sorted visually is not as important as other more crucial events and actions that are...
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Forums/
Kasa Smart Switches
2021-11-17 23:54:41
@SurlyMonkey The intent of the LED indicator was designed to indcate the status of the product and to help find the switch in a dark room. There was never a thought that some customers would find it...
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Forums/
Kasa Smart Switches
2021-10-27 19:14:27
@samej71 In the interim, no we won't be making any such modifications to our product line. White was chosen as it is the most used color for switches in the U.S.. While we understand that there are...
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