@Nosugrof Hi, Thank you for the update. In this situation, you can refer to this post to email our technical team for further assistance. Best regards

@ohiojeff Hi, Thank you for your attempt and update. Please feel free to reply if you need assistance. Best regards

@hmc94 Hi, If the LED status on the main Deco does not change and the client devices connected to the Deco have a stable connection, the ports on the main Deco should be ok. You can refer to the...

@MukundW Hi, Usually, you can refer to the instructions below to troubleshoot the speed issue. Fix Slow Deco Internet Speed: Setup, Testing, and Troubleshooting If you have 940 Mbps download speed...

@TM_Fiber Hi, Thank you for reaching out, and I’m very sorry for the frustrating experience you had during the Deco installation. Usually, downloading the Deco app and logging in requires an internet...

@TBCGrace Hi, thank you for your patience. We've noticed this issue, and the relevant team is currently investigating and working on a solution. If there are any updates, I will post them here....