Forums/
Tapo Smart Cameras
5 hours ago
@GaryParr Hi, Thank you for the video provided. Based solely on the provided video, the camera's tracking function appears to be working correctly. Since the person is obscured by a tree, and no...
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Forums/
Tapo Smart Cameras
19 hours ago
@CameraUserNo9 Hi, Please go to the Tapo app > Smart tab to check if there are automation entries that will play sound on the Tapo C211. If not, it's recommended to contact the technical support team...
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Forums/
Tapo Smart Cameras
19 hours ago
@GaryParr Hi, On the Tapo camera's Device Settings > Detection > Person Detection page, you can increase the detection sensitivity and check if this helps. If the reported phenomenon persists, could...
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Forums/
Tapo App & Integrations
20 hours ago
@Reasonator Hi, On the Tapo app > camera's Device Settings > Battery Status page, please ensure the Show Battery Status and Show Battery Percentage options are enabled. Is your Tapo app version...
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Forums/
Tapo Smart Cameras
20 hours ago
@Geasiki Hi, For best performance and safety, we recommend using the original power adapter and cord that came with the Tapo camera to power it. It's hard to ensure the camera's performance when it's...
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Forums/
Tapo Smart Cameras
20 hours ago
@Tyraelos Hi, Please ensure you can control the Tapo cameras remotely in the Tapo app. Then, try disabling the Tapo skill and re-enabling it in the Alexa app to see if this helps. Best Regards
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