Forums/
Tapo Smart Cameras
Wednesday
@TeraXavier12 @Mattscams Hi, Typically, you can press and hold the reset button on the camera for 10 seconds to perform a factory reset. After that, wait for two minutes, then refer to the...
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Forums/
Tapo Smart Cameras
Wednesday
@Nebebo Hi, If you have a Tapo hub, such as H100 or H200, you can ring the hub when the camera detects a person via Smart Action > Automation feature. Scenario 1 in the following instructions will...
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Forums/
Tapo Smart Cameras
Wednesday
@ScottHayz Hi, Usually, if the Tapo C615F is working properly, it will automatically sync the date and time with our NTP server. You can refer to the instructions below to troubleshoot if the camera...
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Forums/
Tapo Smart Cameras
Wednesday
@KnightMonkee1 Hi, If you have tried to charge the camera with the USB cable included in the package but failed, please try a different USB cable and power adapter. The power adapter output should be...
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Forums/
Tapo Smart Cameras
Tuesday
@Chubbs Hi, If you encounter the phenomenon that the camera's privacy mode turns off automatically, please refer to the instructions below to change the password for your TP-Link account, do not...
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Forums/
Tapo Smart Cameras
Tuesday
@sunshine8858 Hi, Thank you for contacting the community. Regarding your inquiry, we recommend reaching out to the technical support team for further assistance. Best Regards
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