I have a Deco mesh network with three BE13000 units and one BE11000, running in Router Mode. I have one BE13000 that uses wireless backhaul directly to the Main BE13000. I also have a BE13000 unit tha

Somehow, I have a newer version of firmware than what is available to download on the website. I recently had the 1G Ethernet ports of my main node stop passing traffic. The 2.5G port used for WAN was

Hi there, I recently set up three BE11000 system, and while the internet connection is working fine, the two nodes keep showing offline in the app. Could you please help me troubleshoot this issue?

My devices often lost their connection to my mesh. if i attempt to reconnect, i am more likely to find my neighbor's wifi rather than my own - even in the same room. it's batty.. any ideas? thanks in

I'm using deco app. I can add automation. But can't see them after adding. Would like to delete existing one, but can't see it to delete. how may I see existing automation in smart area?

6E-capable client devices preferentially associate with a satellite node over a closer/stronger main router, and per-client RSSI telemetry for 6E connections doesn't populate in the app. Also the hard