Forums/
Tapo Smart Cameras
2025-10-16 10:27:57
@AllieARK Hi, If you get audio on the camera's live view page but not on the video clips, please go to the Tapo app > camera's Device Settings > Storage & Recording page, ensure the Record Sound...
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Forums/
Tapo Smart Cameras
2025-09-29 09:17:49
@Paidnfull Hi, What's your camera's model number and hardware version? If the phenomenon you encountered is that the camera keeps recording lightning events, but you don't want it to, on the camera's...
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Forums/
Tapo Smart Cameras
2025-09-29 09:03:49
@rdgina Hi, Typically, if your home Wi-Fi has an internet connection, after configuring the camera and connecting it to your home Wi-Fi, the camera can connect to the internet and our cloud server....
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Forums/
Tapo Smart Cameras
2025-09-29 08:57:37
@abcdoremi Hi, It's recommended to troubleshoot by following the instructions in this post. Best Regards
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Forums/
Tapo Smart Cameras
2025-09-24 08:42:34
@jnc19610 Hi, Thank you for your attempt. In your situation, you may contact the SCW DVR support for further assistance. Best Regards
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Forums/
Tapo Smart Cameras
2025-09-24 08:14:59
@DDuke Hi, It's recommended to follow the instructions below for better audio quality on your camera. Troubleshooting for better audio quality of my Tapo camera Best Regards
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