Forums/
Tapo Smart Cameras
2 weeks ago
@Blackrider Hi, You can refer to Q2 in the instructions below to troubleshoot if you fail to update the camera's firmware. Common questions about the TP-Link camera's firmware Best Regards
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Forums/
Tapo Smart Cameras
2 weeks ago
@Kamster Hi, You can refer to the instructions below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? You can...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Csoper607 Hi, If you're unable to pan your camera left and right in the Tapo app (under Live View > Pan & Tilt) and the camera does not respond when you click the arrow buttons, please try the...
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Forums/
Tapo Smart Cameras
2 weeks ago
@MrWraith2u Hi, If you have a Tapo battery-powered camera, please go to the camera's Device Settings > Storage & Recording > Clip Settings to set the maximum clip length. If you have a...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Opm Hi, Please confirm the following information for the reported phenomenon. 1. What's the model number and OS version of your phone? What's the Tapo app version? 2. How do you switch the cameras'...
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Forums/
Tapo Smart Cameras
2 weeks ago
@KevinI08 Hi, Typically, the chime that comes with the Tapo D225 in the package only rings when someone presses the doorbell. Are you referring to a Tapo Hub, which rings when someone presses the...
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