Forums/
Tapo Smart Cameras
2 weeks ago
@stevensh Hi, Please confirm the following information for the reported phenomenon. 1. On the camera's Device Settings > Detection page, please send us the screenshots of the Detection page, the...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Carmined Hi, If all of your cameras went offline, it's recommended to first check if the router is working fine. If so, you can reboot the router, then reboot the cameras, and check if this helps....
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Forums/
Tapo Smart Cameras
2 weeks ago
@macXattack1 Hi, If you watch the camera's video recordings from the SD card in the Tapo app, only one client device can watch them simultaneously. If you are referring to other limitations, please...
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Forums/
Tapo Smart Cameras
2 weeks ago
@tattooed_sinner Hi, Thank you for your feedback. On the Pan & Tilt camera, the Privacy Zone and Detection Zone will shift as the camera lens moves, which may affect the user experience. It's...
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Forums/
Tapo Smart Cameras
2 weeks ago
@AllieARK Hi, If you get audio on the camera's live view page but not on the video clips, please go to the Tapo app > camera's Device Settings > Storage & Recording page, ensure the Record Sound...
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Forums/
Tapo Smart Cameras
2025-09-29 09:17:49
@Paidnfull Hi, What's your camera's model number and hardware version? If the phenomenon you encountered is that the camera keeps recording lightning events, but you don't want it to, on the camera's...
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