Forums/
Tapo Smart Cameras
2 weeks ago
@Mactheknife Hi， If you can't find the camera via Bluetooth during setup, please try connecting your phone to the camera's default SSID and check if the Tapo app finds it. Below are the detailed...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Trail77 Hi， To conserve power, battery-powered cameras typically remain in a low-power sleep state and can only detect motion when awake. The camera can be awakened by actions within the app, such...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Snowboardsurfer Hi, For the reported phenomenon, please check if your camera settings are correct. 1. On the doorbell camera's Device Settings > Doorbell > Doorbell Video Call page, please check if...
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Forums/
Tapo Smart Cameras
2 weeks ago
@ChiefWarrant3 Hi, What are the model number and hardware version of your Tapo device? Usually, you can find them on the label stuck on the package. With the device information of your Tapo device,...
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Forums/
Tapo Smart Cameras
2 weeks ago
@Cdmb Hi, Typically, when you add an automation entry in the Tapo app > Smart > Automation page, you can select the Effective Time for the automation entry to take effect. In your situation, you can...
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Forums/
Feature Requests
2 weeks ago
@NessaF Hi, The Tapo camera has only one microphone. If you have muted it on the Tapo app > camera's live view page, the camera will be unable to capture sound, so the video recordings have no sound...
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