Forums/
Tapo Smart Cameras
2025-07-08 12:49:34
My camera doesn't show up in the model selection above. I have C216's. On my phone the camera resolution is 2k. When I share it with my wife, her own accout, it only shows up as 720. If I log in with...
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Forums/
Deco
2025-07-02 19:20:03
@jwwhite I am curious. Can a difference in subnet mask cause and issue like this?
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Forums/
Deco
2025-07-02 19:02:28
@HelpFixDecoApp I have 8 S505 Switches. 12 P125M plugs. These are all fairly new and none of them connected to the WIFI. I had to do a total reset, then repair to my Apple Home. I also have several...
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Forums/
Deco
2025-07-02 15:08:45
@Carl I can't seem to find the support case number. Just found it. TKID250654276 Here is what I did. I configured the IOT WIFI as a 2.4 only. I set that for the same SSID and Password as my old...
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Forums/
Deco
2025-06-29 17:15:26
@HelpFixDecoApp I'll be interested to hear what you might find out.
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Forums/
Deco
2025-06-29 11:50:58
@jwwhite Well. Found the problem. Apparently the DECO uses a different default subnet mask. And that is difficult to find in the settings. So I never noticed. Every other TPLink router I have owned,...
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