@Lightinglover Just to confirm, the scene fails even when controlled manually in the Kasa or Tapo app, correct? Try to delete and reinstall the app. Try to use another phone or tablet. Restart your...

@12aaf Based on the current information, it's hard to determine the cause. Which Tapo smart switch do you have? When installing any smart switch, getting the wiring right is the most important first...

DonB2 wrote @Wayne-TP You are correct about the setup. I had since figured offline doesn't mean OFF to the devices. Thanks for the confirmation. What I intended to do probably would work with a Tapo...

@SonnyMN Could you see if you can get someone to give you a hand? Have one person press down on the release clips on both sides of the mounting bracket. While they’re holding it, have the other...

@mecm This case seems to require further investigation. To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the...

@DonB2 This is indeed a very strange issue. I would recommend reaching out to our support team for further assistance. You may send an email to forumsupport.usa@tp-link.com with the following...