Forums/
Tapo Smart Switches
2025-07-16 03:17:06
@UnplugASAP Local control needs to be conducted through the Tapo app or the corresponding app or software of the Matter platform. If you're not using Matter and instead connecting devices to...
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Forums/
Door Locks
2025-07-15 18:23:54
@Germadrlk Can you share more details of the issue you've encountered? For example, is the whole door lock disconnected, or only the Bluetooth part? Do you see any error message?
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Forums/
Tapo Robot Vacuums
2025-07-15 18:16:24
@n1c0LaSS Check the troubleshooting tips here. What to do if Tapo robot vacuum can't return to the charging dock?
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Forums/
Tapo Smart Cameras
2025-07-15 18:13:38
@Rvanbree Double-check whether the detection feature remains on when you turn off the notification. For example, if you're using the Home/Away mode feature, then the notification is the only setting...
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Forums/
Tapo Smart Cameras
2025-07-15 18:02:18
@Bigbob1 To ensure optimal performance, we recommend reviewing the below guide to confirm your camera’s positioning aligns with best practices. Minor adjustments to its placement can often...
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Forums/
Tapo Smart Cameras
2025-07-15 17:54:08
@frank_orellana Do you see camera's default WiFi (e.g. Tapo Smart Camera XXXX.) on your phone's wifi list while doing the reconfiguration? Do you reset it before re-add it? Can you share the led...
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