@Dilatedpeoples2 To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information: Subject: [Forum...

@Crosscut I’m curious, did you previously connect your Tapo hub and its sub‑devices to Alexa using both Matter and the Tapo integration simultaneously? Normally, this situation won't occur when you...

@Ryankiwi @Zingy To investigate your case further, you may contact technical support team directly.

@Crosscut Please share more details of your Tapo devices here. Which Tapo hub do you use? What are the hardware and firmware versions of your Tapo sensors? Please ensure their firmware is updated....

@Zeph317 Restart (power cycle) the router and all the smart devices might help. Connect your phone to the same WiFi as the smart devices, disable cellular data and VPN (if any), check whether the...

@DogMom3 Your operation is important when attempting to reset a Kasa smart bulb. Follow the guidance in this video to make sure the smart bulb is reset correctly. How to Reset a TP-Link Kasa Smart...