How to change email address on kasa account

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How to change email address on kasa account

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43 Reply
Re:Re:How to change email address on kasa account
2019-01-23 15:42:07
"the best option" Lol. I have 29 devices. It is brain numbing that TP-Link, a company I considered (past tense) to be one of the more consistent home internet of things companies, does not provide a simple way of transferring devices to a new email address account. Clearly TP-Link has no need to stay in touch with their customers, because I assume that the devices will still function under an email that ends up kicking back any of their marketing emails. And I would be delighted if some kind soul would show me the errors of my ways by providing instructions on how the email address update is achieved without having to add 29 devices.
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#16
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Re:Re:Re:How to change email address on kasa account
2019-02-27 17:52:00

@Faja4x 

 

 

Right now the only way to really do this is to delete all of the devices off the orginal account.  Sign in to the new account and the account should "find" preconfigured devices and ask if you would like to add them.  If this doesn't work let us know by Tagging Carl, Ryan or Tony to your reply.

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#17
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Re:Re:Re:How to change email address on kasa account
2019-10-21 18:58:19

@Carl and everybody.

 

In my case this way didn't work https://www.tp-link.com/us/support/faq/1443/

 

But I found another way to change your e-mail for KASA-app: Install TP-link DECO app on your phone, login in with your KASA-account and follow this https://community.tp-link.com/us/home/kb/detail/279 instructions to change.

After changing you can uninstall DECO-app

 

 

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#18
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Re:Re:Re:How to change email address on kasa account
2019-11-03 15:57:13
This worked for me. Thanks.
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#19
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Re:Re:Re:How to change email address on kasa account
2019-11-03 16:04:51
The only hitch was that when I logged back into the community with my new email, it told me SRC1954 was already taken so I changed it to SRC54. Now how do I get rid of the old email account that isn't being used?
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#20
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Re:Re:Re:How to change email address on kasa account
2019-12-12 16:37:09
@Jannie Absolutely top advice, worked like a charm! Many many thanks, you're a star👌.
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#21
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Re:How to change email address on kasa account
2020-03-01 09:16:46

@crispen did you find anything reading the changing email address ?

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#22
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Re:How to change email address on kasa account
2020-03-01 09:42:15

@Ikram007 

 

Hi there.

Try following Jannie's instructions (post#18).

Its excellent advice and worked perfectly for me!

Many thanks to Jannie again!

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#23
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Re:Re:Re:How to change email address on kasa account
2020-04-06 10:50:09
Worked perfectly, thanks.
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#24
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Re:Re:Re:How to change email address on kasa account
2020-09-14 17:16:38

@sissomi 

 

This feature was recently removed and that is why the KB article was also removed.  We are trying to get more infromation and will update soon.

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#26
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