KC200 cam responding to DHCP requests on local network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KC200 cam responding to DHCP requests on local network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KC200 cam responding to DHCP requests on local network
KC200 cam responding to DHCP requests on local network
2019-11-14 22:43:32
Model: KC200  
Hardware Version:
Firmware Version: 2.2.3.0

Hello, I have 3 KC200 cameras on my home network.  I have been experiencing intermittent network / internet connectivity issues on my home network since installing them.  After troubleshooting devices (like laptop, iPhone, Apple TV, etc.) I discovered they were getting a DHCP offer with an invalid gateway address - and finally narrowed it down to every time, the gateway address was one of my KC200 cameras.  After unplugging all 3 KC200's, the issue resolved.

 

It seems a DHCP server is running on this firmware version.  Another user reported this as well, and I tagged onto that post with my firmware version; hope this helps.

 

Thanks,

Matthew

  0      
  0      
#1
Options
4 Reply
Re:KC200 cam responding to DHCP requests on local network
2019-11-14 22:58:01

@Matty79 

 

Make sure to reset the cameras and install them back into Kasa, if you still notice any issues get a hold of our smart home team at: Kasa.Support@tp-link.com

 

They will likely ask for additional information to look into your issue further.

  0  
  0  
#2
Options
Re:KC200 cam responding to DHCP requests on local network
2019-11-14 23:17:31

@Tony 

 

As the other user said, I've reset and set up my cameras from scratch, with the same issue occurring.  So I need to go to the support team rather than forums with this info?

 

-M

  0  
  0  
#3
Options
Re:KC200 cam responding to DHCP requests on local network
2020-01-17 22:27:26

@Matty79 I'm experiencing the same issue. Did support have a resolution?

  0  
  0  
#4
Options
Re:KC200 cam responding to DHCP requests on local network
2020-02-03 14:39:07

@JJ757 

Same issues here with 2 cameras. Anyone find a resolution. Firmware 2.2.1.9

 

Thanks

  0  
  0  
#5
Options