HS 200 light amber and automatic restarting

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HS 200 light amber and automatic restarting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Meroag

2020-05-03 18:22:59

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Registered: 2020-05-03

HS 200 light amber and automatic restarting

2020-05-03 18:22:59

Model: HS200

Hardware Version: V2

Firmware Version: 1.5.7

Hello

Yestarday something happend to my switches. i just came home and thay dont work any more. i was using tham about 3 months without a single problem but now there is an amber wifi light and every 10 or 13 secons it restarts and turns my light off and than off. affter many press it turns off and doesnt turns on.

iv tride to restart and than reset (pressing reset for 5 seconds and also hard reset holding reset button for 10 sec).

now i have 9 switches in total and 2 wroks fine without any problem and others have this issue. cany you please help me out

here is a photo and video of this issue

https://photos.app.goo.gl/AJtZct4v34KWpk3U6

https://photos.app.goo.gl/2nW2Ki3pbUmUDG6YA

1 Reply

Carl

2020-05-04 21:22:11

Posts: 3808

Helpful: 1140

Solutions: 83

Stories: 25

Registered: 2018-11-01

Re:HS 200 light amber and automatic restarting

2020-05-04 21:22:11

@Meroag

It would require troubleshooting. 1st thing would be did you experiance any power issues? Were the swtiched grounded? Also so you know support wise we are very limited on what we can do to help customers outside the US. Your region is actually covered by our global community at community.tp-link.com/en. We will try our best to help you but you will always get the best support from the community that supports your region.

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HS 200 light amber and automatic restarting

HS 200 light amber and automatic restarting

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