Scenes & Alexa

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Scenes & Alexa

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Scenes & Alexa

Redhead713

2021-10-17 20:45:09

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Registered: 2021-10-17

Scenes & Alexa

2021-10-17 20:45:09

Model: KP303

Hardware Version:

Firmware Version: 2.8

Scenes are set up & listed in Kasa & Alexa. Alexa, acknowledges the scenes.

Alexa, will turn on "living room " scene, but will not, turn off, "living room "scene. Says "it's not supported ".

Advice, please. TY

1 Reply

Solla-topee

2021-10-18 03:12:55 - last edited 2021-10-18 03:13:21

Posts: 14636

Helpful: 2557

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Registered: 2020-05-19

Re:Scenes & Alexa

2021-10-18 03:12:55 - last edited 2021-10-18 03:13:21

Hello@Redhead713 ,

Alexa only supports the 'Scene' set in Alexa app, not the 'Scene' in Kasa app, could you use the ' Scene' if you control manually through Alexa app?
Try to set a different name for kasa device as Alexa does not seem to like the name with ' XX room'

Please refer to Case3 in FAQ below for some extra troubleshooting:

What should I do if I cannot make my Kasa device work with Alexa or Google Home? https://www.tp-link.com/support/faq/2228/

If still the same, can I have a photo of the Scence setting on Alexa app, can you control kasa device remotely on Kasa app when phone is not connect to home wifi? Thank you

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Scenes & Alexa

Scenes & Alexa

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