Kasa Bulb stopped working with Alexa - "there was a problem"
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I have had this bulb in for less than a year, it has worked with no problem until now. It was connected to my Alexa, but now was unresponsive. It does work in the Kasa app, and it was recognized in my Alexa app. It just would not be controlled by Alexa.
-I reset it completely from alexa and the Kasa app, rejoined everything twice now.
-It is recognized again in alexa and added back, but it still cannot be controlled by alexa.
Alexa says "There Was a Problem": when ever I try to turn it on or off from alexa. It works fine in the Kasa app.
How can i get this to work on alexa again? all my othe butlbs and plugs work fine.
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@daniellew Same thing here, these bulbs are brand new to me. They were deliverd yesterday and when I set them up it said there was a firmware update. I stupidly updated them both without checking Alexa first, now neither one works in Alexa. Works just fine in Kasa.
Model: kl125P2
Firmware: 1.0.7
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@Humpdooker I've had the update for about 2 weeks. Just reset all my Echo devices and Sengled bulbs which work fine. The KL130 bulbs also work but the KL125 bulbs are the problem. Can't figure it out but I'm assuming there's an issue between Kasa and Alexa somewhere on the backend.
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Hello everyone,
Thank you all for sharing feedback in regard to ‘ KL125 stopping working with Alexa’ , this issue has been fixed now!
Problem Description:
Kasa devices (mainly KL125) stopped working with Alexa- error "There was a problem" since 1 November 2021.
Fix : this concern was fixed on November 2021, try to control kasa devices using Alexa again directly.
NOTE: this thread will be closed after the fix on 2 Nov,2021. If you have other concerns with Alexa, please start a new thread from here or try to some other tips shared in the forum. Thank you!
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@Solla-topee great job!
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@Solla-topee Thank you it works now!
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