Smart Home Community > Kasa Smart Plugs > HS100 broken?
< Kasa Smart Plugs

HS100 broken?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HS100 broken?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS100 broken?
HS100 broken?
2021-11-10 15:02:57
Model: HS100  
Hardware Version: V3
Firmware Version: latest

Hi,

 

I've got 3x HS100 outlet. One of them went offline today and I can't get it online anymore. I can't even reset it.

What should I do? Is it broken?

 

Here is a video:

https://youtu.be/jtnL7WdQFk0

 

thank you 

  0      
 
  0      
 
#1
Options
1 Reply
Re:HS100 broken?
2021-11-12 01:17:26

Hey @MiiiR 

Thank you for your video, from the video plug will not respond to a factory reset when press the ' settings' or gear button, it look an hardware with the certain unit. 

I suggest contacting the local retailer or local support to check device warranty. 

 

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 338

Replies: 1

Related Articles
HS-100 Turns on by itself
495 0
Can't control HS-100 / HS-110 plugs from the Kasa app
759 0
HS100 problems with Alexa
569 0
hs-100 Smart Plug
305 1
HS 100 Random Programming
482 0
HS100 daylight saving not working
2854 1
About Us
Press
Copyright © TP-Link USA Corporation. All rights reserved.