3 way dimmer is shutting off after several seconds

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3 way dimmer is shutting off after several seconds

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
3 way dimmer is shutting off after several seconds
3 way dimmer is shutting off after several seconds
2022-01-14 12:49:45
Model: KS230 KIT  
Hardware Version:
Firmware Version: 1.0

3 way dimmer was wired properly.  Turns on but shuts off after a few seconds.  Satellite and main do the same thing. 

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Re:3 way dimmer is shutting off after several seconds
2022-01-17 02:23:43 - last edited 2022-01-17 02:28:22

Hello @Dcclearwater 

Thank you for your feedback. 

The KS230 'Auto dim'  has been fixed on the new firmware, please set up Kasa switch in the APP and at the end of setup process app will do a firmware update, let us know if that helps with the concern.   Please confirm Kasa APP and Kasa device firmware on are both up to date. Hope this helps!

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:3 way dimmer is shutting off after several seconds
2022-02-05 22:14:54
I am having the same issue, and I've updated to 1.0.5 This is very frustrating.
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#3
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Re:3 way dimmer is shutting off after several seconds
2022-02-06 04:23:01

Turns out, I didn't have the latest firmware. The app didn't show a firmware upgrade was available, so i reset the switch, went through and failed the calbibration, but continued, then was prompted to update the firmware, and it seems to work now.

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