KC400 Spot Continuous Streaming

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KC400 Spot Continuous Streaming

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Wirehead

2022-02-10 03:16:11

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Registered: 2022-02-10

KC400 Spot Continuous Streaming

2022-02-10 03:16:11

Model: Kasa KC400

Hardware Version: V1

Firmware Version: 2.3.7

I am using an iPhone XR (not connected to cell service) for viewing of live streaming as a baby monitor. The camera and iPhone are connected to the same network. Every ~ 10 minutes I get the "Continue Live Streaming" prompt. Why? How do it get rid of this?

1 Reply

Solla-topee

2022-02-11 01:45:08 - last edited 2022-02-11 01:48:09

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Re:KC400 Spot Continuous Streaming

2022-02-11 01:45:08 - last edited 2022-02-11 01:48:09

Hello @Wirehead

Thank you for your feedback.

Please try to leave only one phone to stream Camera and see if the ' Continue live stream' message pops up?
Turn off VPN on the phone
Turn off mobile data on the phone
When 'Continue' message occurs, try to ping camera's IP address on the phone and see if the ping failed or not, refer to Step2 in guide here to ping camera:

https://www.tp-link.com/support/faq/3261/

If still the same, may I know the model of router, and network topology: e.g. ISP XX - router model xx <wireless>camera; router <wireless> mobile device, thank you~

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

KC400 Spot Continuous Streaming

KC400 Spot Continuous Streaming

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