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My switch stays on when I lost internet.
Does not work even when I physically switch it off and on.
HS200 does't turn on/ off light manually could be something wrong with wiring, if it's a new switch you may refer to video here or reach an electrician to check the wiring.
If it has been working fine before, also check if any wire get loose
https://www.tp-link.com/support/download/hs220/#video
Correctly wiring HS220 requires at least 3 lines in your electrical box:
1*Live wire, 1* Load wire, 1* Neutral wire ( white or a bundle of white wires secured with a wire nut. ), 1*Ground Wire (optional)
(NOTE: If No Neutral Wire is present, HS220 can Not be installed )
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