Rapid Flashing Red Light on KS230

@Solla-topee Perhaps you have a suggestion? 

Hi  @ThePie 

 Can I have some photos showing how main KS230 and old 3-way switches are installed,  some forum users might be able to help take a look. 

Can you manually turn on/ off light when pressing main / satellite KS230? Did you try to swap the TR1/TR2  travelers on the satellite KS230 before? 

  @Solla-topee 

Hi Solla. This is the only original picture that I have. In regards to the new Master switch that was installed, the wires are installed per the directions. The new Master switch picture that I currently have is with the switch already placed back in the box. Can take it out and take a picture if needed.

Can you manually turn on/ off light when pressing main / satellite KS230?

No

Did you try to swap the TR1/TR2  travelers on the satellite KS230 before? 

Yes

Hello @ThePie 

Yes, please help take out the main KS230 and take a photo of wiring in the wall box, that would help.    I'd like to escalate your case to look into that further,  please check your email inbox for TKID220330089. 

  @Solla-topee 

You can see the wiring of the master switch below. There are the two yellow traveler wires and the black line wire.

Request from email

Before Swap TR1& TR2

Ring Led on Main: On

Ring Led on Satellite: On

WiFi led on Main: Rapid flashing red

After Swap TR1& TR2

Ring Led on Main: On

Ring Led on Satellite: Off 

WiFi led on Main: Rapid flashing red

The bulbs in the light seem to be the normal 60 watt bulbs. 

I had a set of 3-way normal switches (HS210) which I installed in place of the 3-way dimmer switches. The installed normal 3-way switches are shown below. Everything works perfectly as installed below. Seems to be a issue with the dimmer 3-way switches. Any ideas on what can be done to resolve the dimmer switch issue?

Master / Switch 1

Satalite / Switch 2

  @ThePie thank you for more photos, I notice you have replied support emailTKID220330089, our support will look your case further there. 

Feel free to let us know how it goes~

  Resolved the issue.

1. Returned Smart Dimmer 3-Way Switch
2. Purchased a new Smart Dimmer 3-Way Switch
3. Installed using same setup.

The first set of smart dimmers was a bad set it seems.