problem with kasa android update for kass app

problem with kasa android update for kass app

problem with kasa android update for kass app
problem with kasa android update for kass app
2022-10-03 02:40:24 - last edited 2022-10-08 11:36:58

having problem opening the Kasa app after doing the update to the app.  It will update but when i try to open the app it goes right back to the update app screen.  any one else have this problem. 

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Re:problem with kasa android update for kass app-Solution
2022-10-04 05:32:18 - last edited 2022-10-08 11:36:58

  @jtsquidd 

Thank you for your feedback with the new Kasa 3.0 APP. 

For Andriod users, if the app got stuck on the 'Update your Kasa APP' page once you open the APP. Please try to download the APP from link below and manually install the APP.

 

[Solution] Failed to update to Kasa App 3.0 on Android

 

Feel free to let us if this works for you. 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:problem with kasa android update for kassa app
2022-10-03 19:09:10

  @jtsquidd  I have the sam problem no solution

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Re:problem with kasa android update for kass app
2022-10-03 23:49:40

  @jtsquidd @chaimh,

We apologize for all the inconveniences that this is causing, it appears that the applications did not release simultaneously on the Google Play and Apple App Store. Unfortunately, this means that any account that proceeds through the upgrade process on iOS will not be able to access the application on their Android Device. Apparently, the Google Play Store is rolling out the update region by region. We have been assured that more and more users will receive the update every day.

 

When in the Google Play Store, when does it say that the last update for the app was? If it was August 10th, the 3.0 Kasa Version has not yet been rolled out into your region.

 

If it is absolutely necessary, there is a BETA app of the Kasa 3.0 Application that can be installed on the EN forums, however, we recommend not using this method as there have already been changes made to this version, and we cannot guarantee anything; To encourage a smooth transition of your existing devices, smart actions, and scenes, we recommend waiting for the official update to arrive in your region.

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Re:problem with kasa android update for kass app-Solution
2022-10-04 05:32:18 - last edited 2022-10-08 11:36:58

  @jtsquidd 

Thank you for your feedback with the new Kasa 3.0 APP. 

For Andriod users, if the app got stuck on the 'Update your Kasa APP' page once you open the APP. Please try to download the APP from link below and manually install the APP.

 

[Solution] Failed to update to Kasa App 3.0 on Android

 

Feel free to let us if this works for you. 

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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