Devices show up as offline after KASA app update to 3.03 build 1098

Devices show up as offline after KASA app update to 3.03 build 1098

Devices show up as offline after KASA app update to 3.03 build 1098
Devices show up as offline after KASA app update to 3.03 build 1098
2022-10-31 00:15:32 - last edited 2022-11-01 00:45:23

Ever since my KASA app was updated the devices show up as offline even though they are connected to the network. 

EV 40 smart outdoor plug. 

the crazy thing is that timed actions are still working, i just can't turn them on and off manually

have tried uninstalling and reinstalling

 

there are huge numbers of post/ratings in the google play store complaining of similar problems with this update

 

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Re:Devices show up as offline after KASA app update to 3.03 build 1098-Solution
2022-10-31 15:55:29 - last edited 2022-11-01 00:45:23

  @Solla-topee 

android OS 5.10.81.....

but nevermind

after some combination of uninstalling, reinstalling and restarting phone, all seems to be working again

i'm sorry i can't say what actually fixed it

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Re:Devices show up as offline after KASA app update to 3.03 build 1098
2022-10-31 03:34:18 - last edited 2022-11-01 00:46:35

Hello   @whwiii

Please keep the kasa app up to date. 

Thank you for the case reporting, may I know do you use Andriod or IOS kasa APP? 

What is the model of your phone and its OS version, thanks!

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Re:Devices show up as offline after KASA app update to 3.03 build 1098-Solution
2022-10-31 15:55:29 - last edited 2022-11-01 00:45:23

  @Solla-topee 

android OS 5.10.81.....

but nevermind

after some combination of uninstalling, reinstalling and restarting phone, all seems to be working again

i'm sorry i can't say what actually fixed it

Recommended Solution
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#3
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Re:Devices show up as offline after KASA app update to 3.03 build 1098
2022-11-01 00:45:59

  @whwiii Glad to know all worked again, thank you for the update with the community!

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