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Kasa says off-line but still controls; Alexa controls only some

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Kasa says off-line but still controls; Alexa controls only some

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Kasa says off-line but still controls; Alexa controls only some
Kasa says off-line but still controls; Alexa controls only some
2022-11-19 19:51:50 - last edited 2022-11-21 00:44:03
Tags: #Amazon Alexa #Remote Control
Model: HS103  
Hardware Version: V5
Firmware Version: 1.0.3

Plugs have worked well for a month.  Now Kasa reports some are off-line.  All controls in Kasa still work, but command to Alexa works for only one of four.  I soft reset them and rebooted my browser.  Nothing has changed.  Advice, please.

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1 Accepted Solution
Re:Kasa says off-line but still controls; Alexa controls only some-Solution
2022-11-21 00:43:47 - last edited 2022-11-21 00:44:03

  @amz1111 

Hello everyone,

 

Thank you very much for bringing this to our attention. 

Please check the Alexa feedback on Nov 15, 2022 in below topic and try suggestions or provide additional feedback there,  thank you. 

 

[Solution] Kasa Devices Offline/ Alexa or Google Integration Broken on Nov 15th

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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Re:Kasa says off-line but still controls; Alexa controls only some
2022-11-20 18:05:57

  @amz1111  Buy another brand.

 

Yep, same here. Doesn't work with Alexa or Google Home.  Says Not responding.  Useless "support" responds with typical clueless copied and pasted scripts asking you to waste your time troubleshooting THEIR problem.  Obviously another one of their overpaid, underbrained incompetent, lazy, millennial mor0n developers touched something again and screwed it up.  Over a week now waiting for them to finish their Minecraft game so they can get back to work and fix it

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Re:Kasa says off-line but still controls; Alexa controls only some-Solution
2022-11-21 00:43:47 - last edited 2022-11-21 00:44:03

  @amz1111 

Hello everyone,

 

Thank you very much for bringing this to our attention. 

Please check the Alexa feedback on Nov 15, 2022 in below topic and try suggestions or provide additional feedback there,  thank you. 

 

[Solution] Kasa Devices Offline/ Alexa or Google Integration Broken on Nov 15th

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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